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Service Offerings
Knowledge Base
Explore the various services we provide, including Disability support, Mental health services,Support Coordination, Youth and Aged care.
NDIS Service Eligibility
Simplified
We can help you understand these eligibility requirements and guide you through the application process to ensure you get the support you need. Our team is also available to assist with any documentation and assessments required for your NDIS plan.
Support Coordination
Understand how we assist with managing and coordinating your NDIS plan to suit your needs.
Aged Care
Can I access NDIS services if I’m over 65?
- No, NDIS is designed for people under 65. However, aged care services are available for those over 65 through programs like My Aged Care.
How does the NDIS differ from aged care services?
NDIS focuses on supporting people with disabilities under 65, while aged care services cater to older Australians and their needs, such as home care and residential aged care.
Can NDIS participants transition to aged care services after 65?
Yes, participants can transition to aged care services, but once you transition, you will no longer receive NDIS funding.
Does the NDIS provide funding for elderly participants?
The NDIS is not typically for those over 65, but if you are already an NDIS participant before 65, you may continue to receive funding after that age.
Can NDIS provide in-home care for elderly participants?
Yes, if you’re under 65 and meet the eligibility requirements, NDIS may fund in-home care services.
What is the difference between NDIS and My Aged Care?
NDIS is for individuals under 65 with disabilities, while My Aged Care provides services to older Australians needing care.
Can NDIS fund home modifications for elderly participants?
Yes, for those under 65 with significant disabilities, NDIS can fund home modifications to improve accessibility.
Are there NDIS services for older individuals living with dementia?
NDIS may provide support for those diagnosed with early-onset dementia before the age of 65.
Can NDIS participants receive respite care?
Yes, NDIS offers funding for short-term respite care.
Does NDIS cover assistive technology for elderly participants?
Yes, NDIS can fund assistive technology like mobility aids and communication devices for participants under 65.
General NDIS Questions
How do I apply for the NDIS?
You can apply for the NDIS by submitting an Access Request Form to the National Disability Insurance Agency (NDIA), either online or by phone.
How is NDIS funding allocated?
NDIS funding is based on individual needs and is allocated according to the goals outlined in your NDIS plan.
Can NDIS plans be changed mid-term?
Yes, if your circumstances change, you can request a plan review to adjust your supports and funding.
Can I self-manage my NDIS plan?
Yes, participants can choose to self-manage their NDIS plan, which gives them more control over their funding.
What is a Local Area Coordinator (LAC)?
An LAC helps participants understand and access the NDIS, develop their plans, and connect with community and mainstream services.
Can I use multiple service providers under NDIS?
Yes, participants can choose to use multiple service providers for different supports, depending on their needs.
What happens if I disagree with my NDIS plan?
If you’re not happy with your NDIS plan, you can request a review or submit an appeal through the NDIA.
Does NDIS fund medical treatments?
No, NDIS does not fund medical treatments. It focuses on disability-related supports, while medical treatments are covered by Medicare or private health insurance.
Can I travel while receiving NDIS support?
Yes, you can travel, but you need to make arrangements with your service providers to ensure your supports continue while you are away.
How do I find NDIS service providers in my area?
You can search for NDIS service providers through the NDIS provider directory or with the help of a Support Coordinator or Local Area Coordinator.
Mental Health Care
Does NDIS cover mental health conditions?
Yes, NDIS provides support for psychosocial disabilities that result from a mental health condition.
What is a psychosocial disability?
A psychosocial disability is a mental health condition that severely affects a person’s ability to participate in daily activities.
How can NDIS support people with mental health conditions?
NDIS offers funding for therapies, support workers, and community participation to help individuals manage their mental health condition.
Can I access NDIS if I have anxiety or depression?
Yes, but only if your condition is severe, permanent, and significantly impacts your daily life, qualifying as a psychosocial disability.
What mental health services does NDIS fund?
NDIS can fund mental health support workers, psychological therapies, community participation, and other services to help manage mental health conditions.
Can NDIS cover medication for mental health conditions?
No, NDIS does not cover medications. These are usually covered by Medicare or the Pharmaceutical Benefits Scheme (PBS).
Does NDIS support social participation for people with mental health conditions?
Yes, NDIS encourages social participation through funding for activities that help participants engage with their community.
Can NDIS provide support for people with schizophrenia?
Yes, people with schizophrenia who experience significant psychosocial disability may qualify for NDIS support.
How can NDIS help someone with bipolar disorder?
If the condition severely impacts daily functioning, NDIS can fund therapies, daily living supports, and community engagement.
Is counseling covered under NDIS for mental health participants?
Yes, NDIS may fund counseling services for participants with psychosocial disabilities.
What are the eligibility criteria for NDIS mental health support?
To be eligible for NDIS mental health support, you must have a psychosocial disability that is permanent and significantly impacts your ability to function in daily life.
How does NDIS support people with PTSD?
NDIS may fund therapies, personal care, and community participation for those with PTSD, depending on the severity of the condition.
Can NDIS provide funding for mental health recovery programs?
Yes, NDIS can fund recovery-oriented programs designed to support people with mental health conditions in improving their quality of life.
What mental health therapies are funded by NDIS?
NDIS can fund therapies such as psychology, occupational therapy, and counseling for participants with psychosocial disabilities.
Can NDIS help with housing for people with mental health conditions?
NDIS may fund Specialist Disability Accommodation (SDA) or supported independent living (SIL) for participants who have complex mental health needs.
Can NDIS provide support for people with anxiety disorders?
Yes, NDIS can support people with anxiety disorders if the condition causes a permanent and significant psychosocial disability.
Can I access NDIS support if I have multiple mental health conditions?
Yes, as long as the mental health conditions collectively lead to a significant and permanent impairment in functioning.
Can NDIS help with skill development for people with mental health conditions?
Yes, NDIS can fund skill development programs aimed at improving social skills, daily living skills, and community engagement for people with mental health conditions.
Can NDIS help with crisis situations for people with mental health conditions?
While NDIS may not provide immediate crisis support, it can fund ongoing services that help participants manage their mental health conditions and reduce the likelihood of crises.
What is the role of a mental health support worker in NDIS?
Mental health support workers provide assistance with daily activities, encourage social participation, and help individuals manage their mental health condition.
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Disability Care
What types of disabilities are supported by the NDIS?
NDIS covers physical, intellectual, sensory, cognitive, and psychosocial disabilities that are permanent and/or have significantly impact daily life.
How do I know if I’m eligible for NDIS disability support?
You must be under 65, have an Australian residency status, and have a permanent and significant disability to be eligible.
Can NDIS help with mobility aids?
Yes, NDIS can fund mobility aids like wheelchairs, walkers, and scooters for eligible participants.
Does NDIS cover personal care services?
Yes, NDIS can provide support for personal care services such as dressing, showering, and feeding for participants with disabilities.
Can NDIS help with employment for people with disabilities?
Yes, NDIS provides funding for support to help participants find and maintain employment.
Can NDIS fund transport for people with disabilities?
Yes, NDIS can provide funding for transport to help participants access community activities, appointments, and work.
What is an NDIS plan?
An NDIS plan is a tailored document outlining the supports and services a participant will receive, based on their individual needs.
How often can I review my NDIS plan?
Participants can review their NDIS plan annually or whenever their needs change.
Can NDIS support people with acquired disabilities?
Yes, NDIS can support individuals who acquire a disability after birth, as long as it is permanent and significant.
How does NDIS support independent living for people with disabilities?
NDIS provides funding for assistive technology, home modifications, and personal care to help participants live independently.
Can NDIS fund therapies for people with disabilities?
Yes, NDIS can fund therapies like physiotherapy, occupational therapy, speech therapy, and more, depending on the participant’s needs.
How does NDIS help with community participation for people with disabilities?
NDIS funds programs and supports that encourage people with disabilities to engage in social, recreational, and community activities.
Can NDIS fund equipment for people with disabilities?
Yes, NDIS can fund assistive technology and equipment like wheelchairs, hearing aids, and communication devices.
Does NDIS cover daily living supports for people with disabilities?
Yes, NDIS provides funding for daily living supports such as help with personal care, cooking, and cleaning to promote independent living.
Does NDIS provide funding for residential care for people with disabilities?
NDIS can fund supported independent living (SIL) arrangements for people who require full-time care in a residential setting.
What is NDIS Specialist Disability Accommodation (SDA)?
SDA refers to housing that has been specially designed for people with high support needs, which is funded by the NDIS.
Can NDIS fund carers for people with disabilities?
Yes, NDIS can fund support workers who assist participants with daily tasks, personal care, and community participation.
How can NDIS help people with intellectual disabilities?
NDIS provides tailored support, including therapies, personal care, and skill development, to help people with intellectual disabilities achieve their goals.
Can NDIS fund supported employment for people with disabilities?
Yes, NDIS offers funding for supported employment services, which provide assistance to people with disabilities in finding and maintaining jobs.
Does NDIS provide support for people with sensory impairments?
Yes, NDIS can fund supports like assistive technology, therapies, and orientation and mobility training for individuals with sensory impairments such as vision or hearing loss.
Youth Care
What youth programs are supported by NDIS?
NDIS can fund a variety of youth programs focused on skill development, education, social activities, and independence.
Can young people under 18 access NDIS services?
Yes, NDIS supports children and youth with disabilities through early intervention services and ongoing care.
Does NDIS fund education support for young people?
Yes, NDIS can provide support for educational activities, tutoring, and special equipment needed for learning.
Can NDIS fund recreational activities for young participants?
Yes, NDIS can cover costs related to recreational activities, such as sports, music lessons, or other community engagement programs.
How does NDIS support young people transitioning to adulthood?
NDIS can fund services that focus on life skills, employment readiness, and independent living to help youth transition into adulthood.
Can NDIS help young people with career planning?
Yes, NDIS can provide career counseling and employment support services for youth with disabilities.
Does NDIS fund assistive technology for children?
Yes, NDIS can provide funding for assistive technology such as communication devices, mobility aids, and learning tools.
How can NDIS help children with autism?
NDIS can fund therapies, support workers, and early intervention services to help children with autism develop essential skills.
What early intervention services are available under NDIS?
Early intervention services include therapies and support that help children with disabilities develop physical, social, and cognitive skills.
Can NDIS provide support for young people with intellectual disabilities?
Yes, NDIS provides a range of supports for youth with intellectual disabilities, including learning aids, personal care, and community participation.
What types of disability support are available for young people under NDIS?
NDIS provides a range of supports for young people, including therapies, education support, assistive technology, and community participation.
Can young people with disabilities receive job training through NDIS?
Yes, NDIS can fund job training and employment support services for young people with disabilities who are looking to enter the workforce.
Can NDIS fund extracurricular activities for young people with disabilities?
Yes, NDIS can fund extracurricular activities like sports, art programs, and music lessons if they help participants achieve their goals.
How can NDIS support young people with developmental delays?
NDIS provides early intervention services, therapies, and support for children with developmental delays to help them reach their full potential.
Does NDIS provide support for young people transitioning to higher education?
Yes, NDIS can fund supports like tutoring, assistive technology, and personal care for young people transitioning to higher education.
Can NDIS provide respite care for families with young children with disabilities?
Yes, NDIS can fund respite care to give families a break while ensuring that the child receives necessary care and supervision.
How does NDIS support early childhood development?
NDIS offers early childhood intervention services that focus on providing children with the skills they need to participate in everyday activities.
Can NDIS fund assistive technology for school-aged children?
Yes, NDIS can fund assistive technology like communication devices, specialized seating, or mobility aids for school-aged children with disabilities.
Does NDIS provide funding for youth-specific disability programs?
Yes, NDIS can fund youth-specific programs that focus on building independence, social skills, and career readiness.
What is the role of a support worker in youth care under NDIS?
A support worker assists young participants with daily living, personal care, social activities, and achieving their developmental goals.
Support Coordination
What is NDIS Support Coordination?
Support Coordination helps participants understand and implement their NDIS plan by connecting them with services and managing their support.
Who is eligible for Support Coordination?
Participants with complex needs who require assistance navigating and coordinating their NDIS services may be eligible for Support Coordination.
What are the levels of Support Coordination?
There are three levels: Support Connection, Support Coordination, and Specialist Support Coordination, depending on the participant’s needs.
Can I change my Support Coordinator?
Yes, participants have the freedom to choose and change their Support Coordinator if they are not satisfied with the service.
What is the role of a Support Coordinator?
A Support Coordinator helps you understand your plan, connect with service providers, and ensure the services meet your needs.
How do I find a Support Coordinator?
NDIS participants can request a Support Coordinator through their plan or find one via the NDIS provider directory.
Is Support Coordination funded by NDIS?
Yes, if it is included in your NDIS plan, Support Coordination will be funded by the NDIS.
Can Support Coordinators help with plan reviews?
Yes, Support Coordinators can assist participants in preparing for NDIS plan reviews by evaluating progress and future needs.
How can Support Coordination help with budgeting my NDIS plan?
Support Coordinators can help you manage your budget, ensuring you make the most of your NDIS funding.
What is the difference between Support Coordination and Plan Management?
Support Coordination helps you navigate and implement your plan, while Plan Management assists with managing your NDIS finances.
What is the difference between Support Coordination and Specialist Support Coordination?
Specialist Support Coordination is for participants with more complex needs, requiring a higher level of coordination to implement and manage their NDIS plan.
How often should I meet with my Support Coordinator?
The frequency of meetings depends on the participant’s needs, but regular contact is encouraged to ensure the plan is working effectively.
Can Support Coordination help with crisis management?
Yes, Specialist Support Coordinators can assist with crisis management by ensuring participants have the right supports in place.
Can Support Coordinators help find service providers?
Yes, Support Coordinators assist participants in finding and connecting with service providers that match their needs and goals.
Is Support Coordination available for all NDIS participants?
Support Coordination is typically funded for participants with more complex needs, but not all participants will have it included in their plan.
What is the role of a Plan Manager in relation to Support Coordination?
A Plan Manager helps manage the financial aspects of your NDIS plan, while a Support Coordinator helps implement and connect you with service providers.
Can Support Coordinators assist with advocacy?
Yes, Support Coordinators can advocate on behalf of participants to ensure they receive the necessary supports and services.
How can Support Coordination help with achieving personal goals?
Support Coordinators work closely with participants to identify their goals and ensure that the right supports and services are in place to achieve them.
How do I include Support Coordination in my NDIS plan?
During your NDIS planning meeting, discuss your need for Support Coordination, especially if you have complex needs or require assistance managing your plan.
What is involved in a Support Coordination review?
A Support Coordination review involves evaluating the participant’s progress, adjusting supports if needed, and planning for the future.